The impact of Modern Technology on communication

 

Business of every industry rely on Communication for all aspects of their operation.

Organizations today leverage several channels to meet their day to day Communication needs.

The impact of technology on communication is remarkable as new tools and solutions one emerging every day.

Technologies like Artifical Intelligenceand Machine Learning have taken business communication to a whole new level.

Chatbots currently field more than 25000 conversations per month.

75% of enterprises across the world new use of automation tools to make Communication quicker and more effective

Many business involve communication like chatbots, email marketing and social media engagement to target their customers video conferencing tools and emailing platforms have made virtual communica a new normal in the COVID region.

   The ways Technology has evolved                   business communication are   

            

i. Enabling immediate & fast communication

ii. Automating communication. 

iii. Overcoming geographical barriers 

iv.  enabling more effective & real time                  Collaboration

v.   Increasing transparency. Decentralizing         decision making.

Modern tools and technologies having o tremendow impact on business communication process

Email :- generates a host of communication channels at low costs.

Today employees use email to communicate important information with one another.

Also, executives use of email to share reports with higher leadership.